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Outsource your IT Support

Your Virtual IT Department

Make your technology work for your business.

With Hi-Tech, you can stop worrying about IT issues so you can focus on moving your business forward. Our experienced staff monitor and maintain your IT infrastructure 24x7 to keep your business running.

Network Security & Data Backup

Is your Network secure? Is your Data backed up and protected?

How confident are you in the security of your IT infrastructure? How often do you backup your company's data? Are you storing a recent backup offsite? When was the last time you tested a restore from your current backup solution?  TechCare will give you peace of mind.

IT Support Helpdesk

Get all-you-can-eat Help Desk and Remote Support for your entire staff.

Don't let your employees just cope with workstation issues; with Hi-Tech they can quickly get a ticket in to tech support without costing your business a dime.

Preventive IT Maintenance - 24/7 Computer Support

Eliminate costly downtime
by detecting and resolving IT issues before they bring down your systems.

With 24x7 monitoring and maintenance, most typical workstation issues can be prevented.  Focus on your business, not your IT.

Computer Repair and Network Support

Let Hi-Tech monitor your network to prevent and repair common issues, and apply updates.

We monitor everything from anti-virus, to event logs, to patch and security update availability. We even test and whitelist updates before applying them to your systems.


Get Support

Hi-Tech makes it easy to get technical support. Click Support below to find out how we can help you.

Our 10 Benefits

Find out how your company can benefit from Managed IT Services today

Client Testimonials

I have found HI-TECH staff very personable, knowledgeable and professional. They take the time to explain their work, teach us more about our systems and encourage our feedback. Their advice has been timely and appropriate to our current situation.
Mike Capyak ( West Bloomfield Parks )
The Township of Bruce has used Hi-Tech System Service for all our IT needs for approximately 3 ½ years with great satisfaction. From implementing a new phone system, utilizing MPLS and VPN technology, to installation and conversion to a new server a...
Dana Jenuwine ( Accounting Assistant )
Hi-Tech has always taken the time to discuss hardware options and I feel they work towards providing the best solution at the lowest price.
Sherry Weiser ( Director of Technology Woodhaven-Brownstown School District )
It is always a pleasure working with Hi-Tech System Services, Inc.  My service or product requests or needs are promptly, efficiently and with great pride and respect for their customer(s).  Hi-Tech System Services, Inc. provides quick, efficient a...
Amy Akridge
Hi-Tech is a valued HP Channel Partner. They have done an excellent job in representing HP Products and have achieved Specialist status as both a Public Sector and ServiceOne Specialist.
Steve Metz ( PPS Partner Business Manager Hewlett-Packard )
For over 15-years, Hi-Tech System Service has been the vendor of choice for computer equipment, programs, program installation set-ups and trouble shooting problems. Their personnel are also always friendly and courteous. I have found their charges...
Paul A. Fejedelem ( Public Service Director, City of Richmond )
We have been dealing with Hi Tech System Service, Inc. for over seven (7) years now, all of their technicians are very knowledgeable in any area you prefer be it phones, computers, web design etc. Service response time is quick, and in my opinion th...
Patty Brunet ( Michigan Precision Swiss )

Small Business IT Solutions

Hi-Tech has been providing professional IT Support for businesses since 1987.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Hi-Tech as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.

Not sure where to begin, or even if Hi-Tech is a good fit for your organization?  Contact us to learn more about how we can help move your business forward.

"we make IT happen"

server careProfessional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with Michigan’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. Hi-Tech offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.


Cloud Computing Services

Cloud IT Solutions - Welcome to the Cloud

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and  IT management overhead, letting you focus on your business and not your IT.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office.  With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.



Hi-Tech's IT Consulting Services

Providing thorough and flexible IT road maps for small and midsized companies in the Michigan area.

Every business-minded professional understands the conscept of cost. Small and midsized businesses need to be efficient to be competitive.

At Hi-Tech, we deal in efficiency.

We provide comprehensive IT Consulting Services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, less cost and more profits.



Hi-Tech's Cabling and Wiring Professionals

We connect your business, so you can connect to your customers.

At Hi-Tech, we understand how important a properly planned and executed computing infrastructure is to your business. Our knowledgeable and trustworthy IT technicians are recognized in the Michigan area for providing thorough wiring and cabling expertise. Our technicians are versed in industry best practices in regards to network mapping, setup, and management.


Free Consultation

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Learn more about what Hi-Tech can do for your business.


Call us today866.326.9090

3070 Palms Road
Casco, Michigan 48064