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Onsite
& Depot Repair
Hi-Tech System
Service, Inc. offers many services under our onsite and depot
repair solution. Allow our highly trained system engineers assist
you with all your information technology needs.
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• Desktop & Notebook Support
& Repair
• Printer, Copier, & Scanner Support &
Repair
• Network Server Support & Repair
• Data Backup Solutions Support & Repair
• Network Router, Switches, & Infrastucture
Support |
• Network Operating System Support
• Software Application Support
• Telephony
Support & Repair
• Internet Connectivity
• Malicious Software Detection & Removal |
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Remote
Management & Helpdesk Services
Hi-Tech System Service, Inc. can assist your organizations
needs with a variety of remote support and helpdesk options.
Our Engineers are available Monday through Friday during normal
business hours to assist you. We can assist your organization
with phone support, and if needed, establish a remote support
connection. Hi-Tech can also perform regular network and server
management via a remote support connection.
| • Telephone
Helpdesk
• VPN Remote Support
• Remote Desktop Support
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• Htremote Support
*New*
• Server Maintenance
• Network Device Support
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Onsite
Contracted Engineers
Hi-Tech System Service, Inc offers an IT outsourcing solution
to fit any size organization’s needs.
| • Discounted
Pre- Paid Engineering Time
• Collective Knowledge Base of All Our Engineers
• Reduced Overhead, Increased Profitability
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• Dedicated Industry
Trained On-site System Engineer
• ½ Day, Full Day, Weekly, Monthly Agreements
• MCSE, MCP, CNE, A+ Certified System Engineers
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Structured
Cabling Services
Structured cabling is the basic investment on which all other
IT network equipment depends upon. Proper structured cabling
design can help your organization avoid costly down time and
network lags.
| • Structured Cabling
Repair & Installation Service
• Leviton Backed 15 Year Warranty
• Underground & Overhead Installations
• Structured Cabling Design & Diagramming |
• CAT 5E, CAT6, Coaxial, & Fiber
Optic Cabling
• BICSI Certified Engineers
• Line Testing & Certification
• Electrical Contracting |
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Warranty
Services
Hi-Tech is a warranty authorized service center for a large
range of manufacturers. Any warranty issues should be handled
through Hi-Tech's "Service/Support Department" which
can be reached at (810) 326-9000 option 2 or via email at
service@hitech-online.com.
When sending an email to service, please include the manufacturer,
model number, serial number, and a brief description of the
problem as well as your contact information.
| • Onsite/Depot Warranty
Repair
• Hewlett Packard Warranty Printer Repair
• HP Warranty Desktop, Notebook, Server Repair |
• Xerox Warranty Repair
•
Lexmark Warranty Repair
• Oki Warranty Repair |
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Hi-Tech's
htremote software is the fastest and easiest way to
recieve support. In minutes an engineer can provide
remote support to most users via a broadband connection.
No software is installed to enable the connection.
Contact Hi-Tech for a free demo to see how this new
service can benifit your organization.
